Helen has been working in the legal industry for over 25 years. After starting as a receptionist, she worked through all areas of law as a paralegal. Helen fostered an interest in IT about 18 years ago when she returned from holidays to find her electronic typewriter had been replaced by a large white box with a screen!
As Operations Manager, Helen is responsible for the day-to-day running of the firm. This includes IT systems and communications, human resources and quality systems. Helen is also responsible for implementing and maintaining the firm’s ISO 9001 certification, library systems, safe custody systems, precedent development and document production. In addition, she is heavily involved in workflow development, business intelligence and staff training.
Helen currently serves as Chair of the AustLaw Practice Management Group and is an active member of the NSW Committee for the Australian Legal Practice Manager's Association.
When she is not glued to her computer, Helen loves hitting the track in her 1956 vintage speedcar (that's dirt track of course). She is also a keen vege gardener.