Optus Outage in Dapto – compensation claims available

James Watt, Senior Associate • October 1, 2025

Recently, a major Optus network outage in Dapto left many residents unable to contact emergency services when they were most vulnerable and needing urgent help. The Dapto outages follow a broader outage across the Optus network only days earlier, with such disruptions being linked to several lives lost. Those incidents highlight the devastating consequences of telecommunications failures.

 

If you or a loved one were affected by this outage, you may be entitled to seek compensation. Our experienced and compassionate personal injury lawyers are here to listen, provide clear advice, and guide you through your options.

 

We offer a free and confidential consultation, with absolutely no obligation to proceed. Should you decide to move forward with a claim, our services are provided on a no win, no fee basis – meaning you won’t pay legal fees unless your case is successful.

 

Our offices are conveniently located in Dapto, and we are committed to standing by our community during this difficult time.

 

Call us today to discuss your situation with a dedicated lawyer who understands the toll such events can take on families.

Kells has been delivering outstanding services and legal expertise to commercial and personal clients in Sydney and the Illawarra region for more than five decades. Our lawyers are savvy and understand your needs.

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